Refund policy
Returns & Exchanges
R.A.D® aims to ensure next-level customer satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for an exchange or refund.
Returns should be made within 14 days of order delivery, and the item must be in the original packaging with any additional items (e.g. extra laces)
The returned item(s) must be unworn and in new condition. If any worn products are returned, they will be refused a refund.
Footwear and Apparel can be exchanged once for free. After that a returns handling fee will apply.
Returns from mainland USA will incur a returns fee of $7, returns from Puerto Rico, Hawaii and Alaska have a $25 fee. The fee will be automatically deducted from your refund.
Socks cannot be returned.
To start your return or exchange, visit our Returns portal:
RAD-GOBAL.COM/RETURNS
You will need the following:
• The order number as shown on your email confirmation (starts with RAD.US)
• The zip code that was used for your delivery address
• The zip code that was used for your delivery address